The complete combined story has been presented in a single post here.
We return to the saga of buying The Michael J. Epstein Memorial Library‘s Volume One on vinyl…only problem is…it’s not released on vinyl.
Previous posts: 1 – ordered on vinyl; 2 – relay order; 3 – order shipped; 4 – Vinyl Received; 5 – Seller’s Reply; 6 – Second reply; 7 – Amazon customer service
| I like to put a face to the name, but the use of the picture resulted in a legal threat, so we have switched to using this artist’s rendition. |
Re: Inquiry from Amazon customer Michael Epstein: Received Damaged, Defective, or Wrong item (Order: 102-3749302-3834612)
From: inandoutrecords
Sent: Friday, October 14, 2011 1:27 AM
To: Michael Epstein
Order ID: 102-3749302-3834612
1 of Vol. 1
Dear customer,
we have received your A – Z guarantee claim.
You will have send back the item on your expense and we will issue a refund for it afterwards.
Our return label is not working in the US unfortunately. We ask you for your understanding.
regards,
“Tristan Diesel”
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Inandout – Distribution GmbH
Otto-Baumgartner-Strasse 10-11
8055 Seiersberg
Austria
UID#: ATU63730911
E-Mail: [e-mail address removed]Fax: *******************
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| Once again, I like to put a face to the name. This is the best picture I could find of someone named Nandha Kumar. Violin players do frighten and intimidate me. I will now assume that this is who I am talking with at Amazon. |
Hello friend,
There must be some confusion here. Amazon.com representative Nandha Kumar told me that he was “sorry to hear the item you received doesn’t met your expectations,” and that “if in andoutrecords isn’t responding to your requests for a return address or pay return shipping cost, please feel free to donate or dispose the music–whichever is most convenient for you.” As I am not a fan of Throbbing Gristle and neither are Marvin nor Gertrude (who is still in Portland by the way), I am going to follow Nandha’s suggestion. Frankly, while I do want to go with your wishes, Nandha has exhibited unstable behavior in the past and I am scared for my safety. If I were to return this record without a return label, Nandha would be very angry. You wouldn’t like Nandha when he is angry. Confidentially, I had been talking with Yokesh K. before Nandha and I think Yokesh may have been forcibly “removed” by Nandha. What else could explain the rapid changeover? Yokesh seemed concerned for Marvin and Gertrude’s safety, but Nandha just doesn’t seem to care. Mistreatment of animals is a sign of psychopathic behavior and I just am not sure what to think. Please don’t tell Nandha that I told you this. Unless you can offer guaranteed protection from Nandha, I am just not sure what I can do.
In fear,
Michael J. Epstein
[…] Previous posts: 1 – ordered on vinyl; 2 – relay order; 3 – order shipped; 4 – Vinyl Received; 5 – Seller’s Reply; 6 – Second reply; 7 – Amazon customer service; 8 – Threats from Nandha […]